Friday, September 26, 2008

RCN Tech Support Keeps Customer On Hold For Seven Hours And Counting

RCN Tech Support Keeps Customer On Hold For Seven Hours And Counting

RCN was always difficult to contact. They only had 1 readily available phone number and it instantly put you on hold. Then you might get to talk to a person if you were lucky. But yes, there were times where I was left on hold forever and hung up. I never waited longer than half an hour.

Now I have Time Warner and DirecTV...yeah, they're just as bad.

nicemarmot617


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